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» Home > Guide :
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  Welcome to the BDC Online E-Business Guide for SMEs


Where do I start?
Are you an SME and need an introduction to e-business and want to learn more about what e-business can do for SMEs? Then click the link above for our quick start guide.

Developing an E-Business Strategy
Already covered the basics and interested in developing an e-business strategy. Then this is the section for you. We will guide you on important issues such as return on investment, how to analyse and understand your business, choosing the appropriate e-business strategy and factors to consider when implementing.

How Can E-Business Help SMEs?
Want to learn more on how e-business can help you in your day to day operations. This section will guide you on such issues as online market research, marketing & sales, customer relationship management, after sales service, human resources and supply chain management.

E-Business Case Studies
Do you need to know what other companies are doing? This section contains case studies of local companies that have made inroads through the use of e-business.

Important Issues
For the SME there are important issues to consider when implementing e-business. This section covers issues such as security & encryption, privacy, consumer protection, technical issues, selling online and open source software.

E-Business Glossary
Want to know what all that technical jargon really means? This section will provide the answers in easy to understand language.
 
Open Source (Updated)
Here you will find new and existing open source tools to help you build your business.
 
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